Manufacturing Excellence
Our commitment to building a superior product
Since the beginning, we have manufactured and marketed
boating accessories that have been designed, engineered, and built with the
finest materials available. Our goal of providing our customers with a
superior product has spanned half a century. Its one of the reasons
youll find many of our original products continuing to provide reliable
service today. Whether its the high tensile alloy aluminum or 304
stainless steel that goes into our Boarding Ladders, or the clear
satin anodizing and powder coat finish that helps resist corrosion. Our
accessories are fitted with the best components and finishes to withstand the
harsh elements of boating.
Innovation & Customer Satisfaction
Delivering products that customers want
As boaters ourselves, our experiences and knowledge in the
recreational marine industry has put us in a unique position to continuously
develop products that meet the needs of the boater. As times and boat styling
have changed, so has our Garelick/EEz-In Product Line. Fifty years ago we
offered one product, today we build over 250. Continuously providing products
to fulfill the needs and expectations of our customers has been paramount in
our pursuit of customer satisfaction. We ensure this concept even after the
product leaves the shelf, with our guarantee.
Our Guarantee
Our guarantee is as functional and straightforward as our
products. Since we design and build them to provide you with years of
satisfaction, all Garelick/EEz-In products are fully guaranteed against
defects in materials and workmanship. In the unlikely event that a problem
arises as a result of a defect in our materials or workmanship, we will
promptly repair the item (or replace it if we feel it cannot be repaired) at
our expense. All we require is that you call or write us first, and then you
will be responsible for sending your product back to us for inspection,
repair or replacement. It is important to note that our guarantee is not an
unconditional guarantee for the life of this product. Garelick/EEz-In
products are made from the finest materials available under our exacting
manufacturing standards. But, like any other product, they are not
indestructible. Therefore our guarantee does not cover product damage that
may result from abuse, neglect, improper installation, or non-performance of
routine maintenance to the product. Also, as with any product, it should be
expected that component parts - particularly rubber or plastic parts, tips,
grips, springs, fabrics and other moving parts - will show wear with use over
time, and eventually may need to be refurbished or replaced. This type of
normal wear and tear is naturally not covered by our guarantee, but we will
always be happy to provide you with prompt, high-quality repair parts or
service at a nominal cost. This is the only warranty which we give regarding
the product and replaces any implied warranty of merchantability or fitness
for a particular purpose as well as any right to incidental, consequential or
other damages, unless the laws which apply to you require that we offer a
different or additional warranty. If you have any questions or comments
regarding your Garelick/EEz-In product you may reach us by writing us at our
headquarters in St. Paul Park, phone us at 1-651-459-9795 or email at mail@garelick.com.
You will find that we apply the same standard of excellence to our customer
service as we do to our products.
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