Customer Service: 727-391-0730
Special Orders/Product Information: 727-391-0730
We only except credit cards from the United States with a United States
address and we do not ship out of the United States
Sorry we cannot
ship to any Freight Forwarders
Our Satisfaction Guarantee.
Buy from us with confidence. Any
product you purchase from FORE & AFT MARINE is guaranteed 100%. If
you're not satisfied with any item purchased from us , simply return it
within 10 days (in the original packaging and has not been installed) and
we'll give you a replacement or refund. Items must be returned with in 10
days from purchase. Electronic engine parts and propellers are not
returnable. Over 10 days there is a 20% restocking fee. No
returns if item was purchased over 30 days.
All defective item over 30 days must be returned to
manufacture for warranty. Products purchased under 30 days may be mailed back to FORE
AND AFT MARINE 8175 66th STREET N PINELLAS PARK FL 33781
. Product replacement will be for same model only. Refunds will
be issued in the same form as original payment. Original proof of
purchase is required on all returns. Refund of shipping charges is only
applicable if product received is defective or incorrect due to our error.
Special order merchandise is typically not returnable and manufacturer's
restock fees may apply. Computer software products are not returnable unless
Most items are shipped in 1 to 2 days order is received. In the event an item you
order isn't immediately available at the time your order is processed, we
will notify you by email when it will be shipped. Unexpected demand
may cause certain products to be temporarily out of stock, but you'll be the
first to receive the item when the next shipment arrives from our supplier.
Your credit card will not be charged for the item until it's shipped to you.
Sorry we do not have any
customer pick up at this time. All orders will be shipped to your address.
Important Shipping Information.
We ship most in-stock items within 24 hours of receiving your order. Orders
processed Saturday or Sunday ship the next business day. When you place your
order, our invoice will give you a selection of UPS shipping methods. at
this time you can select the shipping method you desirer, If you decide not
to continue with the order, you can cancel it at this time. Due to
greater length and width, some items are charged at the 30-lb to 75 lb. rate by UPS,
regardless of their actual weight (e.g. fishing rods and antennas) and are
labeled Oversize for UPS. If you cancel an order after it's been shipped or
if you refuse delivery, you are still responsible for shipping charges.
We are unable to provide
international shipping at this time and we cannot ship to freight
Shipments of flammable or other hazardous materials such as certain
paints, varnishes, flares, fire extinguishers and other items containing
compressed gases are regulated by the U.S. Department of Transportation. We
are unable to ship hazardous items to APO, FPO, or any other foreign
addresses. Some hazardous items may be subject to surcharges of $15 for UPS
Ground to $40 for Federal Express Priority. Other restrictions on the
shipment of hazardous materials may apply, depending on the shipping method
you choose. Call our sales staff at 727-391-0730 for more information
if you are ordering items marked hazardous shipping.
We ship UFEDEX Ground within the Continental U.S. If you have another
preference ( next day , 2 day, etc) , please make your choice from the available selections on the
order form prior to submitting it.
Regarding Sales Taxes.
If you are a Florida resident, we will have to collect the applicable sales
tax when your order is processed Your order confirmation email will
include the amount of tax, if any.
We do not sell, trade, distributive, share any information about our
customers. All information collected from our web site is closely guarded
and only use to process your order.
If You Have Questions About Equipment.
We have a technical information phone number and our
specialists can answer your questions concerning product selection,
installation and specifications, as well as provide sound advice about the
best systems and equipment for your boat. To contact our product
specialists, call 727-391-0730.
If You Can't Find It, Contact Us.
If you can't find what you're looking for in our on-line store . Give
us a call at 727-391-0730,or send
us e-mail anytime . If you contact us by e-mail, please allow one
business day for a response. We will make effort to find it for you and give
you the lowest price available.
While we make every effort to assure pricing in our online store is current,
we must reserve the right to change prices without notice.
Despite our best efforts, we sometimes make mistakes. Product descriptions
and typographic or photographic errors are unintentional and subject to
correction. Please advise us of any obvious errors by e-mail.